User Beware: Support is MIA; App Needs Update!
I’ve used Hours Keeper Pro for almost 2 years, which functioned sufficiently for my needs, leaving me initially satisfied. However, the app is increasingly showing signs of age, with the most annoying issue being “Other Charges” line items are wiped out each and every time an invoice is edited (i.e., enter a payment), forcing the user to re-enter this info. This can be difficult and time consuming when multiple line items on multiple invoices exist. Worse, “Other Charges” is not included in the “Sub Total” figure (only “Total Amount”), nor does it appear as a separate line item in the summary section of the invoice, where “Sub Total,” “Overtime Pay,” “Discounts,” etc. are listed. This has led to clients inquiring why the “Sub Total” differs from the “Total Amount." Emails to support go unanswered, and as of today are returned as undeliverable. It’s a shame the developer has apparently abandoned this app, forcing me to look for an alternative.
epoelzl about
Hours Keeper Pro - Timesheet, Tracking & Billing